SP+ Reviews
SP+ has an overall rating of 3.7 based on 42 reviews. Customer feedback on SP+ is mixed: SP+ reviewers highlight positive aspects like convenient online booking, friendly customer service, competitive pricing, and user-friendly interface, which strongly appeal to travelers seeking reliable parking solutions. However, SP+ is often criticized for its limited parking locations, occasional technical issues, higher fees during peak times, and inconsistent availability.
42 reviews
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How would you rate SP+?
All SP+ Reviews (42)
Holly_richardson80
May 29, 2026
"Bad first impression, but it worked out"
I used SP+ to find parking downtown, and the first impression wasn’t great. The lot I picked showed up like it would work, but when I got there it was already full, which was frustrating. I ended up finding another spot nearby, but it took extra time and kind of defeated the point of planning ahead. It wasn’t a total disaster, but I wouldn’t call it a smooth experience either.
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FrancesWashinton_44
May 25, 2026
"I wasn’t really expecting much when I walked..."
I wasn’t really expecting much when I walked in, and at first I was kind of just ready to get in and out. But honestly? The staff completely changed my mood. They were professional, super nice, and made everything feel easy.
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Wallace.smith
May 18, 2026
"I got charged wrong after parking and figured..."
I got charged wrong after parking and figured it was going to turn into one of those annoying back-and-forth things. I sent over the details, they got back to me quickly, and the refund showed up a few days later. It wasn’t anything over the top, but it was handled properly without me having to keep chasing someone about it. that made a bigger difference than I expected.
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rosacolston2876
May 12, 2026
"I’ve used spplus.com a handful of times..."
I’ve used spplus.com a handful of times now, mostly for parking stuff, and so far the charge has matched what it showed me before I paid. I’m not sure how it is in every city or situation, but I haven’t had any surprise fees show up later. Didn’t have to call support or sort anything out after, which is all I wanted.
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MichaelFlaming_67
May 11, 2026
"The website did work and I eventually..."
The website did work and I eventually found what I was looking for, but it felt a bit clunky. Pages were loading slowly, and of course it happened right when I was in a hurry, which made it way more frustrating than it needed to be.
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lawrence_Powell82
May 07, 2026
"Decent parking, but pricey sometimes"
I’ve used spplus.com a few times for parking, and overall it’s fine. Easy. Booking is straightforward, and I haven’t had any major issues with it. That said, the fees can feel a little steep for what you actually get. Some lots are in really convenient spots, but others are just kind of average and not the cleanest. Meh. I’d probably use it again if the location works well for me, but I definitely check other prices first now.
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hello_david882
May 03, 2026
"Garage was mostly fine"
The garage was mostly okay. It was kind of clean overall, but it’s hard to describe, some spots just felt a bit neglected, especially the corners where there was still some trash.
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COSEY
April 25, 2026
"I did end up finding my..."
I did end up finding my receipt. So that part worked. It just took me a little longer than I expected, and I had to poke around a bit before it showed up.
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rita_Bryson72
April 08, 2026
"Garage felt mostly safe"
The garage was okay overall and felt mostly safe, lol. The only thing is the stairwell felt a little sketchy, so I wasn’t totally comfortable there.
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MichaelRader_22
April 07, 2026
"It gets the job done, but it feels a bit frustrating"
The payment went through fine, so I’m glad the app works when I need it to. But it does load slowly sometimes, and that makes the whole experience feel a little clunky, especially when I’m trying to pay quickly and move on.
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willie2002
April 04, 2026
"They didn’t waste no time"
I reached out and they got back to me really quick. Didn’t have no hassle or runaround, just got the help I needed...
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Marie.butler
April 01, 2026
"My reservation just didn’t matter"
I had a reservation, but when I got there, the spot was just gone. Frustrating since I thought having it reserved actually meant something
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Joseph_mimms74
March 26, 2026
"Super easy payment"
Paying was really quick — I had it done in just a few seconds (which I definitely appreciated). No issues with my parking at all, so the whole thing was smooth
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Phyllis-watson
March 17, 2026
"Wouldn’t use the valet again"
I wouldn’t bother with the valet next time. It took way too long for them to bring my car back, and when I asked what was going on, the staff didn’t seem to care much. My seat was adjusted in a weird way too, so the whole thing just felt kind of sloppy and not worth the extra fee
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john.Lester
March 07, 2026
"Monthly parking has been hassle-free"
I’ve been using SP Plus for my monthly parking, and it’s been easier than I expected. I kind of assumed there’d be some annoying catch or random fee hiding somewhere, but so far everything has been straightforward. Setting up the account was simple, the payments just go through on their own, and the garage staff have been friendly when I’ve needed help. No real issues, which is basically all I’m looking for with parking.
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ClevelandMorgan
March 01, 2026
"Works most days, but I don’t love dealing with support"
The access card is fine for the most part and usually opens the gate without any issue. There have been a few times where it just wouldn’t scan right, and I had to call for help, which is exactly the part I don’t trust to go smoothly. It’s not the worst thing ever, just really frustrating when you’re in a rush and have to rely on customer service to sort it out.
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kellygoodwin4639
February 11, 2026
"I was trying to find my way..."
I was trying to find my way out and the exit signs weren’t really clear to me. Maybe I missed something, but I ended up wandering around longer than I expected.
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BobCole
January 29, 2026
"Super quick and easy"
I was in and out in no time. Everything was really easy and hassle-free.
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micheal_Feuerborn95
January 25, 2026
"EV charging was hit or miss"
I parked here assuming I’d be able to charge my car, but that didn’t really work out. Most of the EV spots were either already taken or the chargers weren’t working, which was frustrating after driving in specifically for that. I also didn’t see any clear info ahead of time about how many chargers were available or if they were actually functioning. As a regular parking spot it’s fine, but if you’re counting on charging your car, especially when your battery is getting low, I wouldn’t rely on it
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AmyHernandez_66
December 29, 2025
"Shuttle came right on time"
The shuttle showed up right when it was supposed to, and it always feels reliable. I dont have to stress about waiting around.
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